WHERE DOES BAROQCO WEB SHOP DELIVER?
We can ship your BAROQCO to your location. If your country is not available while placing your order, you can contact us by email at hello@baroqco.com
DO I NEED TO PAY FOR IMPORTDUTIES AND TAXES?
For orders with destinations outside the European Union, receiver must pay the local importduties and taxes.
CAN I RETURN AN ITEM PURCHASED FROM THE WEB SHOP?
You may return your webshop order to BAROQCO as mentioned in the return policy.
CAN I RETURN MY ORDERED EARRINGS?
Unfortunately, due to hygiene reasons we do not accept returns of earrings.
CAN I RETURN MY ORDERED BRACELETS?
Yes, within 14 days after you have received your bracelet you have the right to return your bracelet. See “RETURN POLICY‘
CAN I RETURN MY ORDERED NECKLACES?
IS THERE A CATALOGUE/BROCHURE?
Unfortunately we cannot fulfil requests for brochures from the BAROQCO web shop. But we can send you a LOOKBOOK by email. Our website is frequently updated with the latest collections.
HOW DO I CONTACT THE BAROQCO WEB SHOP?
For consumer enquiries, please use the following contact details: Call this number: +31 (0)85 – 303 6129 from Monday to Friday 09:00 – 16:00. Or reach us by mail at: hello@baroqco.com.
HOW DO I CONTACT BAROQCO WITH A GENERAL ENQUIRY?
If you have a more general enquiry about BAROQCO products and services, or you have a complaint, please email us at info@baroqco.com.
PRODUCT WARRANTY
Although BAROQCO is made of the highest quality, you still need to take good care of this masterpiece. Please read the following guidelines on how to maintain your jewelry. If you follow them your purchase will last longer. Product care:
- Keep your BAROQCO clean with a soft dry cloth.
- It can be cleaned with warm water and soap and dried with a hair dryer at the lowest heat level. And polish it with a soft dry cloth, Note: this excludes the collection with leather.
- Don’t wear your jewelry while you’re sleeping.
- Avoid wearing jewelry while doing sports.
- Don’t wear your BAROQCO on the beach, in the shower or during swimming.
- Don’t spray perfume or hairspray on your BAROQCO.
- Avoid contact with make-up and chemical cleaning products.
- When you’re not wearing you BAROQCO, keep in its own bag or box,
- Never use chemicals of any sort to clean your BAROQCO
Product warranty: Your piece of BAROQCO comes with a 6 (six) months warranty.
